Industrial Deafness/Noise-Induced Hearing Loss – Pre-Litigation File Handler (KL)

The Pre-Litigation File Handler will manage a caseload of Industrial Deafness/Noise-Induced Hearing Loss (NIHL) claims. You will be responsible for handling cases from initial instruction through the pre-litigation stage, ensuring that clients receive high-quality legal advice and that claims are progressed efficiently and effectively towards settlement.

Key Responsibilities:

• Case Management:

  • Manage a caseload of pre-litigated Industrial Deafness and NIHL claims, ensuring cases are handled in line with service standards and client expectations.
  • Gather and review medical evidence, audiograms, and employment records to support claims.
  • Draft and submit correspondence to relevant parties, including defendants, insurers, and medical professionals.

• Client Communication:

  • Maintain regular communication with clients, providing updates and offering clear, professional advice on their claims.
  • Assess the viability of claims and manage client expectations throughout the process.

• Pre-Litigation Process:

  • Liaise with defendants and insurers to negotiate settlements before the need for formal litigation.
  • Draft and issue letters of claim and ensure adherence to pre-action protocols.
  • Assist in the preparation of case files for litigation if settlement cannot be reached during the pre-litigation stage.

• Compliance and Documentation:

  • Ensure all work complies with internal procedures, regulatory requirements, and SRA guidelines.
  • Maintain accurate and up-to-date records of all client interactions, case developments, and key documentation.

• Collaboration:

  • Work closely with medical experts, barristers, and other legal professionals to strengthen claims.
  • Collaborate with the litigation team if cases move forward to court proceedings.

Skills and Experience Required:

• Legal Experience:

  • Proven experience in handling pre-litigated personal injury claims, with specific expertise in Industrial Deafness/Noise-Induced Hearing Loss preferred.
  • Solid understanding of the personal injury claims process and pre-action protocols.

• Client-Focused:

  • Strong communication skills with the ability to build rapport with clients and manage their expectations effectively.
  • Experience in negotiating settlements and working with defendants and insurers.

• Case Management Skills:

  • Ability to manage a busy caseload, prioritize tasks, and work under tight deadlines.
  • Strong attention to detail and excellent organizational skills.

This role offers an excellent opportunity for those with experience in personal injury or industrial disease claims to specialize further in Noise-Induced Hearing Loss cases within a dynamic and supportive legal environment.