Business Energy is a new area of law and training will be provided if you have a experience from a different area of law.
We are looking for an experienced fee earner / file handler who is confident in managing their own caseload from inception to settlement.
Main duties and responsibilities:
• Responsible for managing case load within the Business Energy Department
• Discuss potential claims and provide an initial screening review on the telephone in-line with the agreed criteria for new cases
• To review incoming information and establish a possible claim route
• Ensure all information is scanned and uploaded to the case management system
• Maintaining the case management system, making sure all workflow steps are correctly inputted
• Assess prospects and prepare letters of claim and advise on the evidence with the clients
• Liaise with Counsel, experts and any other third parties in an efficient and professional manner
• Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
• Be proactive and use initiative when presented with problems or issues
• Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner